Security Center – Global 12

Protecting you against fraud is our priority. We work tirelessly to keep your money and identity safe and to help you spot anything suspicious.

If you suspect fraud or have any concerns, please contact our Fraud team any time 24 hours a day on support@global12.world

If you receive a fraudulent or suspicious email, DO NOT OPEN ANY LINKS OR CLICK ANY TABS and forward it to support@global12.world.

If you receive a suspicious text message, please forward it to us at support.global12.world.

If you have responded or if you have clicked on any links, you should contact us IMMEDIATELY.

THE BASICS PROTECT YOUR PAYMENTS FROM SCAMS I’VE BEEN ASKED TO TRANSFER MONEY UNEXPECTEDLY I’M MAKING AN INVESTMENT I’M PAYING FOR A SERVICE OR MAKING A PURCHASE I’M SENDING MONEY TO SOMEONE I’VE NEVER MET ARE YOU AMENDING PAYMENT DETAILS?FURTHER INFORMATION AND SUPPORT STAYING SAFE ONLINE

Never disclose your PIN or online security codes to anyone. We will never ask you for them by phone, text or email.

Be wary of clicking on links or attachments in emails, particularly if they are unsolicited and you are not expecting to receive it.

Install anti-virus/firewall software on all of your devices (eg computers, tablets, phones, etc) and update it regularly.

Remember that caller display cannot always be trusted, and callers may not be who they say they are. If in doubt, hang up and call us back on a number you recognise from a different phone.

Choose strong passwords and do not use the same PIN and password for everything.

Keep your bank updated with new contact details.

Check your statements and report anything you do not recognise.

Securely store financial and other valuable documents, such as your passport.

Ensure you dispose of documents diligently (for example, use a crosscut shredder to destroy statements when no longer required).

Scams can have a devastating impact on victims and it’s important you understand the risks of making payments to scammers.
Please read our advice before proceeding with any payments

Who has asked you to transfer money?

Fraudsters may contact you pretending to be from the Bank, the Police or other organisations you trust and ask you to transfer money to another account.

Remember: A bank or genuine organisation will never contact you out of the blue asking you to move your money to keep it safe.

Before you make the payment, consider whether this opportunity is genuine.
Scammers will do their homework and make it their business to know as much about you as possible, this doesn’t mean the offer is genuine.

Always double check the bank details of the person you’re paying by contacting them on a number you can trust.

Fraudsters can intercept emails and invoices and change payment details. If you send money to a different account than the one you intended, it can be very difficult for us to recover it and you may lose your money.

Always ask yourself how well you truly know the person and how reliable they are.

Fraudsters may contact you and ask you to change details of a saved payee.

Never be pressured into transferring money. If you’re unsure, we suggest you take a day or two to think about what’s being asked and talk it through with someone you can really trust.

Online fraud is becoming increasingly sophisticated, with malware and phishing allowing cyber criminals to access computers, account numbers and other personal information.

Antivirus software is vital for your security, but criminals are constantly seeking new and smarter ways to steal your identity and take money from your bank account.

Installing Antivirus – helps to stop threats by scanning your device and looking for suspicious files. Install anti-virus software on all of your devices (eg computers, tablets and phones) and update it regularly.

Installing a Firewall – hides your computer from attackers and helps stop criminals getting data in and out of your computer

PRIVACY NOTICE (SHORT VERSION)

Last updated 28 February 2022

This privacy notice applies to B6 Corporate Solutions Ltd. which sometimes use trading names such as Global Twelve and Global12.

This notice shows our commitment to protect your privacy rights and sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. It applies to:

the website/portal features and services provided to you when you visit our websites, portals or the linked payment panels our clients may use on their websites;

your use of software including terminals, mobile and desktop applications provided by B6 Corporate Solutions Ltd. or ValensPay; email, other electronic messages including SMS, telephone, web chat, website/portal and other communications between you us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

B6 Corporate Solutions Ltd. takes a ”layered approach” to explaining its privacy practices, as often recommended by regulators. This means that we endeavour to provide you with the key privacy information in the form of this ”short form” privacy notice. To review our Comprehensive Privacy Policy , please contact us to see our complete privacy notice . Please contact us with any feedback or any privacy enquiries you may have.

INFORMATION WE MAY COLLECT FROM YOU

You may provide some information to us, for example when you enquire for or make an application for the Services, register to use and/or use any Services, by filling in forms on our websites, participating in one of our events or by corresponding with by us phone, e-mail, web chat or otherwise. We may collect some of it through automatic means, for example by using cookies when you visit our websites. Read our Cookie Statement to know more. We may also obtain data about you from third parties, like credit reference and fraud prevention agencies.

USES OF THE INFORMATION

We use information we collect about you to provide you with products that are more tailored to your needs and to craft those that we offer, to notify you about changes to our products and to improve our products. We also use this information to provide you with information about other products we or selected third parties offer which are similar to the ones you have used or enquired about or we think may be of interest to you. If you use one of our financial products, we will also use your information to assess your financial situation and to try to identify and prosecute possible frauds.

DISCLOSURE OF YOUR INFORMATION

We will not disclose your personal data to anyone except as described in this notice. We may share your personal information with third parties to provide you with the products relevant to what we asses your needs might be and which they may offer, including service providers, credit reference agencies and financial institutions. We may also share your personal information with third parties to prevent crime and reduce risk, or if required to do so by law, or where we deem it appropriate, to respond to legal process or to protect the rights or property of ourselves, our customers or others.

WHERE WE STORE YOUR PERSONAL DATA AND DATA SECURITY

The information we collects from you may be transferred to, stored at and processed by recipients located in destinations outside the European Economic Area (“EEA”). These countries may have data protection standards that are different to (and, in some cases, lower than) those in which you reside. We will take all steps necessary to ensure that the recipients will use and protect your information in the same secure way that we do.

If we have given you (or if you have chosen) a password, access code or any other secure means or access or authentication which enables you to access certain parts of our site, you are responsible for keeping this password confidential and complying with our instructions. You must not share your password or other login credentials with anyone, and you hereby authorise us to act upon instructions and information from any person that enters your credentials.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, unless you are communicating with us through a secure channel provided by us. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access as far as is reasonably possible.

YOUR RIGHTS

Where applicable, you may have certain rights under data protection legislation, including the right to access, correct, update, or delete your personal information; object to or restrict its processing; request to transfer certain of your personal information to another service provider (so called, data portability); or to revoke any consent you have given.

AUTOMATED DECISION MAKING

Automated decisions mean that a decision concerning you is made automatically based on a computer determination (using software algorithms), without human review.

For example, we use automated decisions to complete a credit assessment when you apply for financial services with us, or to carry out anti-fraud checks on the transactions you perform. However, if you are in the European Union, you have the right to object to the automated decision and may have it manually reviewed based on information that you provide. You can contact us to exercise your right.

LEGAL BASIS FOR PROCESSING

We will process your personal information only when we have one of the following grounds:

On the basis of your consent, for example to send you marketing messages;
Where necessary to enter into a contract with you and perform our obligations under that contract;
Where we have a legitimate interest, subject to such processing not overriding your own rights and freedoms;
Where we have a legal obligation to collect your personal information or otherwise need your personal Information to protect your vital interests or those of another person; or
Exceptionally, when necessary in the public interest, for example when law enforcement agencies request information to investigate a crime.

CHANGES TO OUR PRIVACY NOTICE

Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, you will be notified by e-mail. Please check frequently to review updates or changes to this privacy notice.

We welcome all comments, queries and requests relating to our use of your information.

Our Data Protection Officer is the person in charge of ensuring our company adheres to this privacy notice. This person is also the main contact for our Data Protection Supervisory Authority. If you wish to exercise any of your rights or receive further information (to which this notice applies), you should write to our Data Protection Offer (DPO) at info@global12.world or at the address below:

Contact Address for correspondance: B6 Corporate Solutions Ltd., 85 Great Portland Street, London, United Kingdom, W1W 7LT

The Privacy Policy was last amended on February28, 2022.

Use of Cookies and Similar Technology

Global Twelve receives and stores certain information automatically whenever you interact with us, and our website will make use of cookies. Cookies are small text files that are placed on your computer by websites that you visit, including Global Twelve. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies are typically stored on your computer’s hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our website, analyse trends, and administer the Platform. The information collected from cookies allows us to determine such things as which parts of our website are most visited and difficulties our visitors may experience in accessing our website. With this knowledge, we can improve the quality of your experience on the Platform by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. We also use cookies and/or a technology known as web bugs or clear gifs, which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you with a more personalized experience when using our website. The information we collect includes:

Technical information, including the Internet protocol (IP) address used to connect your computer or device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system platform;
Information about your visit or whether you opened an email, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products or services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs) and methods used to browse away from the site page and any phone number used to call our customer service number.

We use third party service provider(s), to assist us in a better understanding of how visitors use our website. Our service provider(s) will place cookies on the hard drive of your computer and will receive information, that we select, which will educate us on such things as how visitors navigate around our site, what products are browsed, and general Transaction information. Our service provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors’ interests in our website and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using the Platform. Our service provider(s) is/are contractually restricted from using information they receive from our website other than to assist us.
If you want to avoid using cookies altogether, you can disable cookies in your browser. However, disabling cookies might make it impossible for you to use certain features on our website or other services, such using the Platform, logging on to your Account or making transactions. Your use of our website or service with a browser that is configured to accept cookies constitutes an acceptance of our and third-party cookies.

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Correspondence Address: 85 Great Portland Street, London, United Kingdom, W1W 7LT

info@global12.world